Shipping policy

At Johnston Elevator, we're committed to getting your products to you safely, reliably, and as quickly as possible. Whether you're ordering from across the country or taking advantage of our local delivery service, we offer flexible options designed to make getting the products you need simple and convenient.

Shipping

Most Johnston Elevator products are available for nationwide shipping, unless otherwise specified on the individual product page.

  • Standard orders are shipped via Ground service through a standard carrier.
  • Shipping fees are calculated at checkout based on the items and destination.
  • If a refund is requested for any reason other than an error on the part of Johnston Elevator, original shipping fees will not be refunded.
  • Full-pallet and bulk orders exceeding 100 lbs. will ship via LTL freight and require special coordination. To place or coordinate an LTL freight order, please contact our retail store at (855) 534-6353 during regular business hours.

Certain products may have specific shipping restrictions or requirements. Please review the individual product page for any applicable shipping information before placing your order.

Delivery

Johnston Elevator offers FREE next-day delivery in select Michigan markets, making it easy and convenient to get the products you need delivered right to your home, farm, or business.

To qualify for free next-day delivery:

  • Your order must be over $35.
  • Your total order weight must be 200 lbs. or less.
  • Your delivery address must be located within one of our qualifying delivery markets.

Not sure if your address qualifies? Simply enter your address during checkout. If free next-day delivery is available in your area, it will appear as a delivery option.

Delivery Schedule

Our local delivery routes operate Monday through Friday.

  • Orders received before midnight Monday through Thursday will be scheduled for delivery on the following business day.
  • Orders received between 12:00 AM Friday and 11:59 PM Sunday will be included on the following Monday's delivery route.

Holiday Schedule

Local deliveries will not operate on the following holidays:

  • New Year's Day
  • Memorial Day
  • July 4th
  • Labor Day
  • Firearm Deer Opening Day
  • Christmas Day

Orders scheduled for delivery on one of these holidays will be delivered on the next available business day.

We appreciate your business and look forward to delivering the products you need, when you need them.